Ericsson-LG Ez-Attendant

Multi-tasking has never been easier! The attendant can monitor all extensions, local and across a network, and can tell at a glance if the required station is idle, busy, in Do not disturb mode – or even on vacation! As well as being able to manage system and programming changes such as speed-call numbers, the attendant can assign keyboard functions to suit his/her requirements and thus tailor Ez-Attendant to the operation.

Faster call processing speed, touch-screen option and a windows interface assist in making Ez-Attendant easy to learn and intuitive to use. Added functionality such as in-built directory with dial by name, station status and call-queue windows improve call-handling efficiency and reduce wait time.

• Fully integrated (System integral)
• Create Customer details database for Access and Excel
• Import Customer details database from Access, Excel, Outlook, Goldmine and ACT
• Call logging
• SMS Text messaging to internal Keysets (Phontage)
• Screen pop for incoming external calls
• Phone Book
• Station COS/Name change
• Hot key or mouse control of telephony functions