Ericsson-LG Phonetage

Whether you're a road warrior or just looking to enhance your productivity at home, LG-Ericsson’s Phontage SoftPhone opens up a whole new way to communicate.

Ericsson-LG Ez-Attendant

Designed specifically to integrate with Ericsson-LG iPECS and Aria-ipe systems, Ez-Attendant comes equipped with an impressive array of call handling features.

Ericsson-LG NMS

Network Monitoring & Management Tool for iPECS

CyDesk™ Telephony & Unified Communications Manager

CyDesk™ can be used stand-alone or integrated to Outlook, your Customer Relationship Management System (CRM) or Database, Access and many other Windows Based Applications.

CyChat™ Instant Message Web Chat Module

Provide your customers with the superlative service by enabling Web Chat Instant Messaging and link your website to your sales and support teams.

CyConsole™ Intelligent Front Desk

Transfer calls, or bring colleagues into a conference call—all just by right click as shown here. Busy Lamp Fields and Speed Dials all make managing your telephone calls easier.

CyCall™ Multi-Media Outbound & Telemarketing Call Centre

CyCall™ is the most affordable professional Tele-Marketing & Outbound Management & Reporting system for all businesses.

CyLive™ Intelligent Interactive Voice Response (IVR) Server

CyTrack® CyLive™ is a powerful Interactive Voice Response (IVR) Engine and Management Module designed to offer very sophisticated features.


CyQ™ Multi-Media Super Highway Inbound Call Centre

Connect your customers and partners swiftly and efficiently with your best team members to service the call.

CyRecord™ Integrated & Flexible Voice Recording

A powerful/flexible Voice Recording Solution with optional integration to desktop applications such as Outlook or your CRM/Database, Access and many other Windows Based Applications.

CyReport™ Business Intelligence Reporting

The CyTrack BI suite is a set of applications that deliver historic and current information on business communications, supporting better business analysis and decision making.

CySMS™ Integrated SMS Module

CySMS™ provides efficient and directed means of communicating with your partners and clients via SMS.

CyConference™ Extended Conferencing

Saving costs of travel, reducing green emissions, speed and efficiency are all powerful reasons why more businesses are employing conferencing into their repertoire.

CyVoice™ Voice Recognition & Vocaliser Manager

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CySocial™ Social Media Contact Centre Integration

CyTrack Suite is not just about managing telephone calls, it can manage queue, route, escalate and respond to a range of multi-media communication methods

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